In order to request special assistance such as a wheelchair, call the airport at least 48 hours before your flight. Most airports have staff dedicated to providing travel assistance to seniors. They will mark your itinerary with “special assistance requested,” allowing staff to prepare for your arrival.
Call your airline and request wheelchair assistance at least 48 hours before your trip begins. If possible, call earlier. The customer service representative will put a “requires special assistance” note in your reservation record and tell your departure, arrival and transfer airports to provide a wheelchair.
If you want to request a wheelchair, you must submit your request at the time of booking/reservation. If you’re bringing your own wheelchair, inform the airline authorities on the size, weight and type of wheelchair at the time of booking/reservation.
If you need assistance contact your airline in advance and they’ll arrange for a wheelchair. There’s officially no cost for the service although in most U.S. airports the people pushing are paid based on an assumption that they’ll be receiving tips, although in many cases they aren’t allowed to solicit tips.
Airlines are required to make one available to you, at no cost, in person at the airport or by telephone during the times they are operating.
There are times when travelers need help navigating airports, especially large, complex ones like Hartsfield-Jackson International. The 1986 Air Carrier Access Act requires airlines to provide free wheelchair service to any traveler who asks for it, without requiring a description or documentation for that need.
Wheelchair service: If you or a family member requires the services of an airport wheelchair attendant to get to or between gates and/or onto or off of an airplane, it’s customary to give that person a $3-$5 tip or more depending on how long that person stays with you and how much assistance they provide.
What discount is provided? A 50% discount on the basic fare in Economy class is provided to people with disabilities. There is no rebate on taxes and other charges. Only the basic fare is subsidized in this case.
Yes, you can travel with your wheelchair on flying an airplane. There is limited space onboard larger airplanes for a single standard wheelchair or transport chair. Power wheelchair and rigid-frame wheelchairs will need to stored underneath – aka gate checked.
7 Best Airlines for Disabled Passengers
If you need to use the toilet, ring your call button and ask the flight attendant for assistance to the lavatory. Flight attendants can assist you from your seat to the aisle chair, and will push you to the accessible lavatory onboard.
Getting on the plane To board the aircraft, wheelchair users will have to come out of their wheelchair into a transfer chair that can be manoeuvred down the aisle, and from there transferred into a seat.
An airline may provide a qualified employee or allow an unticketed parent or assistant to help a person with a disability through security. Unticketed passengers can request a permit from the airline’s check-in counter that will allow him or her to pass through security with the person they are assisting.